Stories and Insights from Our Community

Patient Experience

Connecting To Patients. Improving Care.

JPS Health Network: Engaging Physicians, Nurturing Patient Experience Skill-Building, and Recognizing Success Through Certifications

July 1, 2019

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The Power Of Reward And Recognition

June 25, 2019

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Thomas Rehring, MD On Investing In Resources, Improving Physician Communication, And Incorporating The Clinician Experience Project

June 12, 2019

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How Programmatic Learning & Rewarding Skill Application Drive Sustained Outcomes

June 6, 2019

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I'd Hate to be His Patient

I don’t know about you, but I’m up to my eyeballs in “patient experience” focus, metrics and...

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Toppling Healthcare's Top-Down Mindset

The changes to healthcare—not just in policy, regulation, and payment but also the tectonic...

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What Doctors Don't Ask

“How are you feeling?” It’s a question we frequently ask patients – on rounds, in the clinic,...

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My Patients Think I Don't Listen. Seriously?

Q: Not sure if it’s our EHR, the 26th patient of the day, or all the interruptions I contend...

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Suffering from Unnecessary Test Requests?

Q: “I think I might be suffering from unnecessary test requests?”

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Your Guess is as Good as Mine: Managing a Patient without a Diagnosis

Q: I’m an Internist, and I’ve been practicing for more than 16 years. A recent case prompted me...

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